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Digital Marketing Terms Glossary

Better for the Buyer, Better for the Builder

Here lies a guide to digital marketing jargon. We want to help define any confusing marketing lingo you encounter.

Search Engine Optimization (SEO)

Common Searches: SEO, Keyword, and Backlink

Content & Social Media Marketing

Common Searches: CTA, Engagement, Social Listening, and Target Audience

Pay-Per-Click (PPC)

Common Searches: CTR, CLV, Impressions, and Outgoing Link

Email Marketing

Common Searches: Form, Open Rate, and Segmentation

Conversion Rate Optimization (CRO)

Common Searches: Conversion Rate, Landing Page, and KPI's

Data, Analytics, and Tracking

Common Searches: API, Bounce Rate, and UTM Parameters

SEO

Alt Text

A descriptive text attribute used in HTML code to provide a textual description of an image on a webpage.

Backlink

A hyperlink from one website to another, considered as a vote of confidence and credibility for the linked website.

Blog

A type of website where individuals or groups regularly publish articles, posts, or content about various topics.

Cookie

A small piece of data stored on a user’s web browser by a website they visit. It is used to remember specific information about the user or their preferences, allowing the website to provide a more personalized and efficient browsing experience.

HTML

It is the standard programming language used to create and structure content on websites and web pages.

Keyword

A specific word or phrase that users enter into search engines to find relevant information or websites.

Long-tail Keyword

A specific and often longer phrase or combination of words that users enter into search engines when looking for something specific.

Meta Tags

HTML elements providing information about a web page for search engines, often used for titles and descriptions.

Off-Page SEO

Techniques used to improve the visibility and ranking of a website through external factors such as backlinks and social signals.

On-Page SEO

Optimizing individual web pages to rank higher and earn more relevant traffic in search engines.

Search Engine Optimization (SEO)

The practice of optimizing a website’s content and structure to improve its visibility in search engine rankings.

URL

It is the address used to access a specific resource or page on the internet.

Content Marketing

Branding

The process of creating a unique image and identity for a product, service, or company to distinguish it from competitors.

Brand Positioning

The strategic process of establishing a distinct and unique place for a brand in the minds of its target audience.

Call-to-Action (CTA)

A prompt to encourage users to take a specific action, such as subscribing, downloading, or buying.

Content Management System (CMS)

A software tool or platform that allows users to create, manage, and publish digital content on a website without the need for advanced technical knowledge.

Content Marketing

Creating and distributing valuable, relevant, and consistent content to attract and engage a target audience.

Content Strategy

A strategic approach to planning, creating, and managing content that aligns with the goals and objectives of a business or organization.

Evergreen Content

Content that remains relevant and valuable over an extended period, driving consistent traffic and engagement.

Inbound Marketing

A customer-centric approach that focuses on attracting potential customers through valuable content and experiences.

Infographic

A visual representation of data or information designed to make complex concepts easily understandable.

Outbound Marketing

A traditional marketing approach where businesses actively reach out to potential customers through advertising and cold calling.

Social Media Marketing

Affiliate Marketing

A performance-based marketing strategy where businesses reward affiliates (partners) for driving traffic or sales to their website or products through the affiliate’s marketing efforts.

Engagement Rate

A metric used to measure the level of interaction and involvement that an audience has with a specific piece of content, such as a social media post or an email campaign.

Hashtag

A word or phrase preceded by the “#” symbol, used to categorize and discover content on social media.

Influencer Marketing

Collaborating with influential individuals on social media to promote products or services.

Paid Ads

A promotional message or content that a business or advertiser pays for to be displayed on various online platforms.

Social Listening

Monitoring social media platforms for brand mentions, customer feedback, and industry trends.

 

Social Media Analytics

Analyzing data from social media platforms to assess the effectiveness of marketing efforts.

Social Media Engagement

Measuring interactions (likes, comments, shares) on social media posts to gauge audience interest.

Target Audience

A specific group of people or individuals that a product, service, or message is designed and intended to reach and appeal to.

Pay-Per-Click (PPC) Advertising

Ad Click-Through Rate (CTR)

The percentage of users who click on an ad compared to the total number of impressions.

Ad Extensions

Additional information added to PPC ads to provide more context and encourage clicks.

Cost Per Click (CPC)

The amount an advertiser pays for each click on their ad in a PPC campaign.

Customer Lifetime Value (CLV)

The predicted net profit attributed to the entire future relationship with a customer.

Impressions

The number of times an ad is displayed on a web page.

 

Outgoing Link

A hyperlink on a webpage that directs users to another website or web page outside of the current domain.

PPC AD

An advertising model where advertisers pay a fee each time their ad is clicked, often used in search engine advertising.

Quality Score

A metric used by search engines to determine the relevance and quality of ads and keywords in a PPC campaign.

Search Engine Marketing (SEM)

A digital marketing strategy that involves promoting websites and increasing their visibility on search engine results pages through paid advertisements.

Email Marketing

Autoresponder

Automated emails sent to subscribers based on specific triggers or actions.

Email Filtering

The process of automatically sorting and organizing incoming emails based on predefined criteria.

Form

An interactive element that allows users to submit information or input data directly on the website.

Open Rate

The percentage of email recipients who open a specific email.

Segmentation

Dividing an email list into smaller groups based on specific criteria to send targeted content.

 

Conversion Rate Optimization (CRO)

A/B Testing

Comparing two variations of a webpage or element to determine which one performs better.

Conversion Rate

The percentage of visitors who complete the desired action on a website, such as making a purchase or filling out a form.

Customer Relationship Management (CRM)

The use of technology and strategies to manage and analyze customer interactions and improve customer retention.

Exit-Intent Popup

A popup displayed when a user is about to leave a website to retain their attention or offer an incentive.

 

Heatmap

A visual representation of user behavior on a webpage, showing which areas receive the most attention.

 

 

Key Performance Indicators (KPIs)

Quantifiable metrics used to measure the success and effectiveness of marketing efforts.

 

 

Landing Page

A dedicated web page designed to capture leads or drive conversions.

Return on Investment (ROI)

A measure of the profitability of a marketing campaign, calculated by comparing the cost to the revenue generated.

Data, Analytics, and Tracking

Application Programming Interface (API)

A set of rules and tools that allows different software applications to communicate and work together.

Bounce Rate

The percentage of visitors who leave a website after viewing only one page.

Click-Through Rate (CTR)

The ratio of clicks to impressions in digital advertising.

 

 

Conversion Tracking

Monitoring and measuring specific actions completed by users, such as form submissions or purchases.

 

Google Analytics

A web analytics service by Google that tracks and reports website traffic and user behavior.

Market Research

The process of gathering and analyzing information about the market, competitors, and customer preferences.

 

 

 

UTM Parameters

Tags added to URLs to track the source, medium, and campaign of website traffic.

User Experience (UX)

The overall experience and perception that a user has while interacting with a product, service, or system, especially digital interfaces such as websites, applications, or software.

User Interface (UI)

The visual and interactive elements that users interact with when using a digital product or software application.